data protection rights

The following data protection declaration applies to the use of our online offer www.office-tutor.com

We attach great importance to data protection. The collection and processing of your personal data is carried out in compliance with the applicable data protection regulations, in particular the General Data Protection Regulation (DSGVO). We collect and process your personal data in order to offer you the above-mentioned portal. This statement describes how and for what purpose your data is collected and used and what choices you have in connection with personal data.

By using this website, you consent to the collection, use and transfer of your data in accordance with this Privacy Policy.

1 Person responsible

The person responsible for the collection, processing and use of your personal data within the meaning of Art. 4 No. 7 DSGVO is.

info [at] office [minus] tutor [dot] com

If you wish to object to the collection, processing or use of your data by us in accordance with these data protection provisions as a whole or for individual measures, you may address your objection to the person responsible.

You can save and print this privacy policy at any time.

2 General use of the website
2.1 Hosting

The hosting services used by us serve to provide the following services: Infrastructure and platform services, computing capacity, storage space and database services, security services and technical maintenance services, which we use for the purpose of operating the website.

In doing so, we, or our hosting provider, process inventory data, contact data, content data, contract data, usage data, meta data and communication data of customers, interested parties and visitors of this online offer on the basis of our legitimate interests in an efficient and secure provision of this online offer pursuant to Art. 6 para. 1 p. 1 f) DSGVO in conjunction with Art. 28 DSGVO. Art. 28 DSGVO.

2.2 Access data

We collect information about you when you use this website. We automatically collect information about your usage behavior and your interaction with us and register data about your computer or mobile device. We collect, store and use data about each access to our online offer (so-called server log files). The access data includes:

Name and URL of the file accessed
date and time of the retrieval
amount of data transferred
message about successful retrieval (HTTP response code)
browser type and browser version
operating system
Referer URL (i.e. the previously visited page)
Websites that are called up by the user’s system via our website
Internet service provider of the user
IP address and the requesting provider

We use this log data without assigning it to you personally or otherwise profiling it for statistical evaluations for the purpose of operating, securing and optimizing our online offering, but also to anonymously record the number of visitors to our website (traffic) and the extent and type of use of our website and services, as well as for billing purposes to measure the number of clicks received from cooperation partners. Based on this information, we can provide personalized and location-based content and analyze traffic, search for and correct errors, and improve our services.

This is also our legitimate interest according to Art 6 para. 1 p. 1 f) DSGVO.

We reserve the right to review the log data retrospectively if there is a justified suspicion of unlawful use based on concrete indications. We store IP addresses in the log files for a limited period of time if this is required for security purposes or necessary for the provision of services or the billing of a service, e.g. if you use one of our offers. After cancellation of the order process or after receipt of payment, we delete the IP address if it is no longer required for security purposes. We also store IP addresses if we have a concrete suspicion of a criminal offense in connection with the use of our website. We also store the date of your last visit as part of your account (e.g. when registering, logging in, clicking links, etc.).

2.3 Cookies

We use so-called session cookies to optimize our online offer. A session cookie is a small text file that is sent by the respective servers when you visit a website and is temporarily stored on your hard drive. This file as such contains a so-called session ID, with which various requests of your browser can be assigned to the common session. This allows your computer to be recognized when you return to our website. These cookies are deleted after you close your browser. They are used, for example, to enable you to use the shopping cart function across multiple pages.

To a lesser extent, we also use persistent cookies (also small text files that are stored on your terminal device), which remain on your terminal device and enable us to recognize your browser on your next visit. These cookies are stored on your hard drive and delete themselves after the specified time. Their lifespan is between 1 month and 10 years. This allows us to present our offer to you in a more user-friendly, effective and secure manner and, for example, to display information on the site that is specifically tailored to your interests.

Our legitimate interest in the use of cookies pursuant to Art 6 (1) p. 1 f) DSGVO is to make our website more user-friendly, effective and secure.

The following data and information, for example, are stored in the cookies:

Log-in information
language settings
entered search terms
information about the number of visits to our website and the use of individual functions of our website.

When the cookie is activated, it is assigned an identification number and your personal data is not assigned to this identification number. Your name, IP address or similar data that would enable the cookie to be assigned to you are not placed in the cookie. Based on the cookie technology, we only receive pseudonymized information, for example, about which pages of our store were visited, which products were viewed, etc.

You can set your browser so that you are informed in advance about the setting of cookies and can decide on a case-by-case basis whether you want to exclude the acceptance of cookies for certain cases or in general, or that cookies are completely prevented. This may limit the functionality of the website.

2.4 E-mail contact

If you contact us (e.g. via contact form or e-mail), we will store your information for processing the request and in case follow-up questions arise.

This is also our legitimate interest according to Art. 6 para. 1 p. 1 f) DSGVO.

We only store and use further personal data if you consent to this or if this is legally permissible without special consent.

2.5 Google Analytics

We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google has submitted to the Privacy Shield agreement concluded between the European Union and the USA and has certified itself. Google thereby undertakes to comply with the standards and regulations of European data protection law. You can find more information in the entry linked below: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active.

Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about the use of this website by visitors to the site is usually transmitted to a Google server in the USA and stored there.

This is also our legitimate interest according to Art 6 para. 1 p. 1 f) DSGVO.

In the event that IP anonymization is activated on this website, however, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. IP anonymization is active on this website. On our behalf, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage.

The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

You can also prevent the transfer of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

As an alternative to the browser plugin or within browsers on mobile devices, you can click on the following link to set an opt-out cookie that will prevent the collection by Google Analytics within this website in the future (this opt-out cookie only works in this browser and only for this domain. If you delete the cookies in your browser, you must click this link again): Google Analytics deactivate

2.6 Microsoft Clarity

This website uses the “Clarity” service provided by Microsoft Corporation. Among other things, Clarity uses cookies that enable an analysis of the use of our website, as well as a so-called tracking code. The collected information is transmitted to Clarity and stored there. According to Microsoft, this information can also be used for advertising purposes. Please refer to the Microsoft Privacy Statements. For more information on Clarity, please see Clarity’s privacy statements.

2.7 Storage period

Unless specifically stated, we store personal data only as long as necessary to fulfill the purposes pursued.

3 Processing of inventory data

Furthermore, we process inventory data described below.

3.1 Online store

For an order in our online store, we need your master data, communication data and payment data so that we can confirm receipt of your order, communicate with you and process the order.

3.2 Customer account

In order to offer you a convenient shopping experience in our online store, you can register on our website by entering personal data. Then you do not have to re-enter your data every time you place an order.

For the new registration we collect master data (e.g. name, address), communication data (e.g. e-mail address) and payment data (bank details) as well as access data (user name and password).

To ensure your proper registration and to prevent unauthorized logins by third parties, you will receive an activation link by e-mail after your registration to activate your account. Only after successful registration do we permanently store the data you have submitted in our system.

Once you have created a customer account, you can have it deleted by us at any time without incurring any costs other than the transmission costs according to the basic rates. A notification in text form to the contact details mentioned under point 1 (e.g. e-mail, fax, letter) is sufficient for this. We will then delete your stored personal data, unless we still need to store them for the processing of orders or due to legal storage obligations.

3.3 Newsletter

In order to send you our newsletter, we use the so-called double opt-in procedure. Only if you have previously expressly confirmed that you wish to receive the newsletter, we will send you an activation e-mail and ask you to confirm that you wish to receive our newsletter by clicking on a link contained in this e-mail.

You can cancel the registration at any time without incurring any costs other than the transmission costs according to the prime rates. A notification in text form to the contact details mentioned under point 1 (e.g. e-mail, fax, letter) is sufficient for this purpose. Of course, you will also find an unsubscribe link in every newsletter.

3.4 Product recommendations

We will send you product recommendations by mail on a regular basis, independently of the newsletter. In this way, we send you information about products from our range that you might be interested in based on your last purchases from us. In doing so, we strictly comply with the legal requirements. You can object to this at any time without incurring any costs other than the transmission costs according to the basic rates. A notification in text form to the contact data mentioned under point 1 (e.g. e-mail, fax, letter) is sufficient for this purpose. Of course, you will also find an unsubscribe link in every e-mail.

3.5 Legal basis and storage period

The legal basis for data processing in accordance with the above clauses is Art. 6 para. 1 p. 1 a), b) and f) DSGVO. Our interests in data processing are in particular the initiation, conclusion and fulfillment of contracts as well as direct advertising and product information.

Unless specifically stated, we store personal data only as long as necessary or legally required to fulfill the purposes pursued.

4 Your rights as a person affected by data processing

Under applicable laws, you have various rights regarding your personal data. If you wish to exercise these rights, please send your request by e-mail or by post, clearly identifying yourself, to the address mentioned in section 1.

Below you will find an overview of your rights.

4.1 Right to confirmation and information

You have the right to obtain confirmation from us at any time as to whether personal data relating to you is being processed. If this is the case, you have the right to request information from us free of charge about the personal data stored about you, together with a copy of this data. Furthermore, you have the right to the following information:

the purposes of processing;
the categories of personal data processed;
the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular in the case of recipients in third countries or international organizations;
if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining this duration;
the existence of a right to obtain the rectification or erasure of personal data concerning you, or to obtain the restriction of processing by the controller, or a right to object to such processing;
The existence of a right of appeal to a supervisory authority;
if the personal data is not collected from you, any available information about the origin of the data;
the existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR and, at least in these cases, meaningful information about the logic involved and the scope and intended effects of such processing for you.

If personal data are transferred to a third country or to an international organization, you have the right to be informed about the appropriate safeguards pursuant to Article 46 of the GDPR in connection with the transfer.

4.2 Right to rectification

You have the right to request that we correct any inaccurate personal data relating to you without undue delay. Taking into account the purposes of the processing, you have the right to request the completion of incomplete personal data – also by means of a supplementary declaration.

4.3 Right to erasure (“right to be forgotten”)

Pursuant to Article 17(1) of the GDPR, you have the right to request that we delete personal data relating to you without undue delay, and we are obliged to delete personal data without undue delay if one of the following reasons applies:

The personal data is no longer necessary for the purposes for which it was collected or otherwise processed.
You withdraw your consent on which the processing was based pursuant to Art. 6Abs. 1 1 a) DSGVO or Art. 9 Abs. 2 a) DSGVO and there is no other legal basis for the processing.
You object to the processing pursuant to Art. 21(1) DSGVO and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21(2) DSGVO.
The personal data has been processed unlawfully.
The erasure of the personal data is necessary for compliance with a legal obligation under Union or Member State law to which we are subject.
The personal data has been collected in relation to information society services offered in accordance with Article 8(1) of the GDPR.

If we have made the personal data public and we are obliged to erase it pursuant to Article 17(1) DSGVO, we shall take reasonable measures, including technical measures, having regard to the available technology and the cost of implementation, to inform data controllers who process the personal data that you have requested them to erase all links to, or copies or replications of, that personal data.

4.4 Right to restriction of processing

You have the right to request us to restrict processing if one of the following conditions is met:

the accuracy of the personal data is contested by you for a period enabling us to verify the accuracy of the personal data,
the processing is unlawful and you have refused to erase the personal data and have instead requested the restriction of the use of the personal data;
we no longer need the personal data for the purposes of processing, but you need the data to assert, exercise or defend legal claims; or
you have objected to the processing pursuant to Article 21(1) DSGVO, as long as it has not yet been determined whether the legitimate reasons of our company outweigh yours.
4.5 Right to data portability

You have the right to receive the personal data concerning you that you have provided to us in a structured, common and machine-readable format, and you have the right to transfer this data to another controller without hindrance from us, provided that

the processing is based on consent pursuant to Art. 6(1)(1)(a) DSGVO or Art. 9(2)(a) DSGVO or on a contract pursuant to Art. 6(1)(1)(b) DSGVO and
the processing is carried out with the help of automated procedures.

When exercising your right to data portability pursuant to paragraph 1, you have the right to obtain that the personal data be transferred directly from us to another controller, insofar as this is technically feasible.

4.6 Right to object

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Article 6 (1) sentence 1 e) or f) DSGVO; this also applies to profiling based on these provisions. We will no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

If personal data are processed by us for the purpose of direct marketing, you have the right to object at any time to processing of personal data concerning you for the purpose of such marketing; this also applies to profiling, insofar as it is related to such direct marketing.

You have the right to object, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out for scientific or historical research purposes or for statistical purposes pursuant to Article 89(1) of the GDPR, unless the processing is necessary for the performance of a task carried out in the public interest.

4.7 Automated decisions including profiling

You have the right not to be subject to a decision based solely on automated processing – including profiling – which produces legal effects concerning you or similarly significantly affects you.

Automated decision-making based on the personal data collected will not take place.

4.8 Right to revoke a data protection consent

You have the right to revoke consent to the processing of personal data at any time.

4.9 Right to complain to a supervisory authority

You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your place of residence, place of work or place of the alleged infringement, if you believe that the processing of personal data concerning you is unlawful.

5 Data security

We make maximum efforts to ensure the security of your data within the framework of the applicable data protection laws and technical possibilities.

Your personal data is transmitted encrypted with us. This applies to your orders and also to the customer login. We use the SSL (Secure Socket Layer) coding system, but we would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. Complete protection of data against access by third parties is not possible.

To protect your data, we maintain technical and organizational security measures in accordance with Art. 32 DSGVO, which we constantly adapt to the state of the art.

We also do not guarantee that our offer will be available at certain times; disruptions, interruptions or failures cannot be ruled out. The servers we use are carefully secured on a regular basis.

6 Transfer of data to third parties, no data transfer to non-EU countries

In principle, we use your personal data only within our company.

If and to the extent that we involve third parties in the performance of contracts (such as logistics service providers), they will only receive personal data to the extent that the transfer is necessary for the corresponding service.

In the event that we outsource certain parts of data processing (“commissioned processing”), we contractually oblige commissioned processors to use personal data only in accordance with the requirements of data protection laws and to ensure the protection of the rights of the data subject.

Data transfer to entities or persons outside the EU outside the cases mentioned in this statement in section 2 does not take place and is not planned.

7 Other services
7.1 PayPal

When paying via PayPal, credit card via PayPal, direct debit via PayPal or – if offered – “purchase on account” via PayPal, we pass on your payment data to PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”) as part of the payment processing. PayPal reserves the right to conduct a credit check for the payment methods credit card via PayPal, direct debit via PayPal or – if offered – “purchase on account” via PayPal. PayPal uses the result of the credit check with regard to the statistical probability of non-payment for the purpose of deciding on the provision of the respective payment method. The credit report may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they have their basis in a scientifically recognized mathematical-statistical procedure. Among other things, address data is included in the calculation of the score values. For further information on data protection, including information on the credit agencies used, please refer to PayPal’s privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full In these cases, we strictly comply with the provisions of the German Federal Data Protection Act. The scope of data transfer is limited to a minimum and is based on Art. 6 para. 1 lit. a DSGVO (consent) and Art. 6 para. 1 lit. b DSGVO (processing for the performance of a contract). You have the option to revoke your consent to data processing at any time. A revocation does not affect the validity of past data processing operations.

7.2 Social media

The content on our pages can be shared in social networks such as Facebook, Twitter or Pinterest in accordance with data protection. This site uses a plugin (program) for this purpose, which creates direct contact between the networks and users only after the user actively clicks on the button. The user data is not transferred automatically. If the user is logged into one of the social networks, when using the social media of Facebook, Twitter, etc., an information window appears where the user can confirm the text before sending it.

7.3 YouTube

Our website uses plugins from the Google-operated site YouTube (YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA). The operator of the pages is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. This tells the YouTube server which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account. For more information on the handling of user data, please refer to YouTube’s privacy policy at https://www.google.de/intl/de/policies/privacy. YouTube is used in the interest of an appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.

7.4 Google Web Fonts

For the presentation of certain content uses fonts provided by Google. For this reason, the browser you use must establish a connection to the Google servers. Through this, the Google gains knowledge of your IP address and the actual website call. Google Web Fonts are used in the interest of a uniform and appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 (1) lit. f DSGVO. If your web browser does not support Google Web Fonts or they are blocked, a standard font will be used to make the website still usable. For more information on Google Web Fonts, please visit https://developers.google.com/fonts/faq and see Google’s privacy policy: https://www.google.com/policies/privacy/.